Effective Date: 01-01-2026

At METUFF International (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website or interact with our business.

As a manufacturer and exporter of sports goods serving customers worldwide, we are committed to handling your information responsibly and in accordance with applicable privacy laws.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quotation, place an order, or communicate with us, we may collect:

• Full name
• Company name
• Email address
• Phone number
• Shipping and billing address
• Country and region
• Any information you provide in your messages or inquiries

 

Business Information

For business customers and distributors, we may collect:

• Business registration details
• Tax or VAT information (where applicable)
• Import/export documentation required for international shipments

 

Technical Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Referring website

 

2. How We Use Your Information

We use your information to:

• Respond to inquiries and quotation requests.
• Process and fulfill orders.
• Arrange international shipping and export documentation.
• Communicate order updates and customer support.
• Improve our products, services, and website.
• Comply with legal and regulatory obligations.
• Prevent fraud and protect our business.

 

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance.
• Remember user preferences.
• Analyze website traffic.
• Enhance user experience.

You may disable cookies through your browser settings; however, some website features may not function properly.

 

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

• Shipping and logistics providers.
• Payment processing providers.
• Customs authorities and government agencies where required.
• IT service providers hosting or maintaining our website.
• Professional advisors such as accountants, auditors, and legal consultants.
• Government authorities when required by applicable law.

 

5. International Data Transfers

As an international exporter, your information may be transferred to and processed in countries other than your own for order processing, shipping, customer support, and legal compliance. We take reasonable steps to ensure your information remains protected during such transfers.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill business transactions.
• Maintain customer records.
• Meet legal, tax, and regulatory requirements.
• Resolve disputes and enforce agreements.

 

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Request a copy of your information in a portable format.

 

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our website and services are intended for business customers and individuals aged 18 years or older. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

METUFF International
Address: Puran Nagar, 51310 Sialkot, Pakistan.
Email: info@metuff.com
Phone: +92 322 7358761
Website: www.metuff.com